Heartis is proactive about the safety and health of our residents and associates. Our communities will be among the first to receive the COVID-19 vaccine. Please visit our vaccine FAQs page to learn more. To learn more about how we are protecting our residents and associates, visit our updates page.

Caring for the community


Our team is made up of highly qualified and experienced individuals who are passionate about providing personalized care in an inspiring environment. They take the time to connect with community members and their families because the better they know the residents, the better equipped they are to monitor and positively affect their health, well-being, and safety.

From living options and health services to events and dining, if you have questions, they have answers.

Meet the team

Julie Ticcioni, Executive Director

Julie Ticcioni, Executive Director

Julie is a licensed CBRF Administrator with more than 20 years of health care experience. Her career journey started with natural childbirth advocacy and has led her to become a true advocate for the senior population. Julie is dedicated to offering person-centered care and looks forward to enriching the lives of seniors at Heartis North Shore. In her free time, Julie enjoys traveling with her six children to experience the culinary diversities in new cities.

Debbie Gross, Resident Care Director at North Shore

Debbie Gross, Resident Care Director

Debbie is an LPN in the state of Wisconsin and Illinois, Certified Dementia Practitioner, Board-Certified Patient Advocate, Certified Dementia Care Specialist, and has been in the senior living industry for nine years. In addition to her clinical education and firsthand experience, she is skilled in providing memory, acute, and long-term care. Debbie applies a holistic approach to care, where the focus is not only on the physical aspect but the spiritual and emotional needs as well. She lives out our community’s mission statement every day while providing an empowering environment that offers autonomy and personal growth for our residents.

Jess Haase Generations PD at North Shore

Jessica Haase, Vibrant Life Director

Jessica is a painter and photographer with a bachelor’s degree in Art Therapy, which focuses on analyzing the needs of residents and developing projects and adaptations based on those needs. She is also certified in the “Memories in the Making” painting program by the Alzheimer’s Association. After years of working in home care and at senior living communities, Jessica is excited to use her knowledge and expertise to make the Vibrant Life program at Heartis North Shore the best it can be.

Angie Mehring, Director of Sales & Marketing

Angie Mehring, Director of Sales & Marketing

Angie comes to Heartis North Shore with more than 25 years of experience in the hospitality and relocation industries. She spent a decade in sales at Marriott Hotels and was a Corporate Sales Manager at The Pfister Hotel for five years. Most recently, Angie worked at her family’s moving business, where she was inspired to shift her focus to helping guide seniors through the relocation process. In addition to helping residents live vibrant lives, Angie enjoys quality time with her family and friends, spending time outdoors, cooking, and reading.

North Shore Director of Sales and Marketing, Barb George

Barb George, Director of Sales & Marketing

Barb comes to us with over 24 years of sales and marketing experience in the healthcare field. After graduating from the University of Wisconsin-Milwaukee with a bachelor’s degree in healthcare administration, she’s led a successful career in the pharmaceutical/medical device, occupational healthcare, and senior living industries. Barb’s passion for senior living began in college while working as a caregiver at a skilled nursing community, where she also learned to value the wisdom of our elderly. Barb loves working with seniors and treasures time with her own 91-year-old mother. In her spare time, Barb volunteers for a local dog rescue and spends time with her daughter, other family members, and her golden retriever, Bella.

Natalie Schim, Business Office Director North Shore

Natalie Schim, Business Office Director

Natalie graduated from the University of Missouri-Columbia with a bachelor’s degree in Health Science. After six years in the healthcare field, she’s joined the Heartis North Shore team to handle all aspects of billing and human resources. Her positive attitude, approachability, and passion for relationship building make Natalie a great resource for team members, residents, and families. In her free time, Natalie loves to cook, read, and be outside with her rowdy Labrador retriever.