Heartis is proactive about the safety and health of our residents and associates. Our communities will be among the first to receive the COVID-19 vaccine. Please visit our vaccine FAQs page to learn more. To learn more about how we are protecting our residents and associates, visit our updates page.

Caring for the community


Our team is made up of highly qualified and experienced individuals who are passionate about providing personalized care in an inspiring environment. They take the time to connect with community members and their families because the better they know the residents, the better equipped they are to monitor and positively affect their health, well-being, and safety.

From living options and health services to events and dining, if you have questions, they have answers.

Meet the team

Debbie Gross, Resident Care Director at North Shore

Debbie Gross, Resident Care Director

Debbie is an LPN in the state of Wisconsin and Illinois, Certified Dementia Practitioner, Board-Certified Patient Advocate, Certified Dementia Care Specialist, and has been in the senior living industry for nine years. In addition to her clinical education and firsthand experience, she is skilled in providing memory, acute, and long-term care. Debbie applies a holistic approach to care, where the focus is not only on the physical aspect but the spiritual and emotional needs as well. She lives out our community’s mission statement every day while providing an empowering environment that offers autonomy and personal growth for our residents.

North Shore Harper Johansen, Vibrant Life Director

Harper Johansen, Vibrant Life Director

Harper joins our team at Heartis North Shore with over five years of experience as an Activity Coordinator within a Senior Living community. She is a graduate of the University of Wisconsin-Milwaukee and is a certified Dementia Specialist. Harper’s love for spending time with seniors developed at an early age. Her mother worked in hospice care, and the time Harper spent interacting with older individuals confirmed her passion for serving senior communities. She enjoys planning group activities for our residents as well as connecting with them during one-on-one engagement sessions.

Harper grew up in Cedarburg, WI, with four siblings. Her family has since relocated to the Rocky Mountains, so she loves spending vacation time out in the mountain air with her many nieces and nephews. While out west, she also enjoys challenging hikes. Closer to home, Harper enjoys soaking up Chicago’s cultural scene on the weekends and watching movies.

North Shore Daniel Luna, Culinary Service Director

Daniel Luna, Culinary Service Director

Chef Daniel ensures that our residents enjoy healthy cuisine at every meal. Daniel joined Heartis in 2018 and was promoted to Executive Chef in 2021. He has studied extensively with fine chefs in Chicago, and he attributes his skill and love of French, Italian, and Spanish cuisines to this training. Daniel’s hometown of Puebla, Mexico, is also represented in one of his favorite dishes to make, chicken mole. When Daniel is not in the kitchen at Heartis North Shore, he may be delighting our residents by playing our baby grand piano. He also plays piano at his church and enjoys time with his wife and two children.

Angie Mehring, Director of Sales & Marketing

Angie Mehring, Director of Sales & Marketing

Angie comes to Heartis North Shore with more than 25 years of experience in the hospitality and relocation industries. She spent a decade in sales at Marriott Hotels and was a Corporate Sales Manager at The Pfister Hotel for five years. Most recently, Angie worked at her family’s moving business, where she was inspired to shift her focus to helping guide seniors through the relocation process. In addition to helping residents live vibrant lives, Angie enjoys quality time with her family and friends, spending time outdoors, cooking, and reading.

North Shore Director of Sales and Marketing, Barb George

Barb George, Director of Sales & Marketing

Barb comes to us with over 24 years of sales and marketing experience in the healthcare field. After graduating from the University of Wisconsin-Milwaukee with a bachelor’s degree in healthcare administration, she’s led a successful career in the pharmaceutical/medical device, occupational healthcare, and senior living industries. Barb’s passion for senior living began in college while working as a caregiver at a skilled nursing community, where she also learned to value the wisdom of our elderly. Barb loves working with seniors and treasures time with her own 91-year-old mother. In her spare time, Barb volunteers for a local dog rescue and spends time with her daughter, other family members, and her golden retriever, Bella.

Natalie Schim, Business Office Director North Shore

Natalie Schim, Business Office Director

Natalie graduated from the University of Missouri-Columbia with a bachelor’s degree in Health Science. After six years in the healthcare field, she’s joined the Heartis North Shore team to handle all aspects of billing and human resources. Her positive attitude, approachability, and passion for relationship building make Natalie a great resource for team members, residents, and families. In her free time, Natalie loves to cook, read, and be outside with her rowdy Labrador retriever.

North Shore Building Service Director Joe Cannizzo

Joe Cannizzo, Building Service Director

Joe has served senior living communities with his wide range of trade skills for over three years. He is passionate about completing work for the residents because of the smiles he receives from them in return. When not working in our community, Joe enjoys spending time with family and working on his own cars. He also loves being outdoors, hunting, and relaxing by a nice fire on his deck.