Heartis is proactive about the safety and health of our residents and associates. Our communities will be among the first to receive the COVID-19 vaccine. Please visit our vaccine FAQs page to learn more. To learn more about how we are protecting our residents and associates, visit our updates page.

Caring for the community


Our team is made up of highly qualified and experienced individuals who are passionate about providing personalized care in an inspiring environment. They take the time to connect with community members and their families because the better they know the residents, the better equipped they are to monitor and positively affect their health, well-being, and safety.

From living options and health services to events and dining, if you have questions, they have answers.

Meet the team

Crystal Bryant, Business Office Director at Brookfield

Crystal Bryant, Business Office Director

Every day, Crystal is grateful for the chance to visit and share a laugh with residents. This love for working with seniors and their families started five years ago at her first job in a memory care community. Since day one, Crystal’s desire to help and serve has only grown as she gained more knowledge and understanding of how Alzheimer’s affects so many lives. When away from her Heartis Brookfield family, Crystal spends time with her three amazing daughters, mother, and friends. She also enjoys bowling, playing volleyball, reading, and shopping.

Lori Rosenwald, Generations Program Director at Brookfield

Lori Rosenwald, Generations Program Director

Lori brings diverse experience and a wealth of knowledge to Heartis Brookfield. Her career started as an elementary art teacher before moving to mothering, ministry, caring for elderly family, and serving in various roles at assisted living and skilled nursing communities. Lori is grateful for her senior living journey and the opportunity to share her zest for life with residents and team members. She enjoys spending time with her three adult children and two grandchildren, attending church study groups, reading, skiing, and watching figure skating.

Jerry Cler, Building Services Director at Brookfield

Jerry Cler, Building Services Director

Jerry joined Heartis Brookfield a year ago to oversee our housekeeping department and keep the building in great shape. Before that, he spent 20 years in digital printing and retail merchandising, where he was responsible for production processes, training, and educating adults with disabilities to prepare them for community employment. When Jerry isn’t assisting residents or their families, he can usually be found hunting, fishing, golfing, biking, or cheering for his Wisconsin sports teams.