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Caring for the community

 

Our team is made up of highly qualified and experienced individuals who are passionate about providing personalized care in an inspiring environment. They take the time to connect with community members and their families because the better they know the residents, the better equipped they are to monitor and positively affect their health, well-being, and safety.

From living options and health services to events and dining, if you have questions, they have answers.

Meet the team

Suwanee Jessica Ingram, Vibrant Life Director

Jessica Ingram, Vibrant Life Director

Jessica has worked in the Senior Living field for over six years. Originally from Memphis, Jessica graduated from the University of Memphis with a bachelor’s degree in Healthcare Administration. Her passion for working with seniors springs from her experience taking care of her grandparents over the years. Jessica’s favorite part of her role is the opportunity to be inspired every day by learning, creating Vibrant Activities, and sharing moments to remember at Heartis Suwanee. She is thankful for her Vibrant Life team and their continued work in programming for the residents. Each day, Jessica feels fulfilled by making someone’s day brighter!

Suwanee Abdullah Malik, Culinary Services Director

Abdullah Malik, Culinary Services Director

Abdullah is an army veteran from Cleveland, Ohio. He served as a supply specialist abroad for three years and found a passion for culinary arts upon his return to the United States. He began his culinary career as a prep cook at the Cleveland Clinic Hospital. In the short span of five years, he had advanced to Sous Chef! He now has over 15 years of experience in the culinary profession.

Abdullah joined Heartis Suwanee in 2019 as a cook, and he was promoted to Sous Chef a year later. He was then promoted to Culinary Services Director, a role in which he is responsible for the dining and culinary services for our Independent Living, Assisted Living, and Memory Care residents.

Since arriving at Heartis Suwanee, Abdullah has exhibited great leadership abilities and has developed a dedicated culinary team. Our residents often express how much they appreciate Abdullah and his entire team. One of Abdullah’s favorite practices is to go through the dining room during meals to speak with the residents and learn how they’ve liked their food and presentation.

If you have a special recipe, tell Abdullah … he’ll make you proud!

Suwanee Venus Swann, Director of Sales and Marketing

Venus Swann, Director of Sales and Marketing

Venus has three years of Senior Living experience and a 12-year background in the hotel industry. Venus is a high-performing Sales and Account Manager, and her leadership skills enable her to develop and motivate employees to perform at their best. She is focused on creating an optimal client experience and environment, developing and maintaining partnerships with internal and external clients and vendors, and quickly and creatively resolving any challenges to ensure the satisfaction and support of the Heartis Suwanee community.

Suwanee Chawn Felix, Generations Program Director

Chawn Felix, Generations Program Director

Chawn has worked in healthcare for over 20 years, including as a paramedic in the U.S. Army and as a Nurse Technician at a V.A. Medical Center. Though he retired from military service in 2017, Chawn began a second career in Assisted Living and Memory Care in 2011 that continues to this day. What began as a second job as a Med Tech led to roles as Resident Care Coordinator and then Resident Care Director. To his current role as Generations Program Director at Heartis Suwanee, Chawn brings a strong commitment to service and a genuine passion for helping others. This dedication springs from a deep-rooted commitment to family and a desire to make everyone feel welcomed and accepted. Chawn also has great interest and experience in artistic expression, which he uses to help enrich the lives of our residents. His goal each day is to provide Heartis Suwanee residents with purposeful opportunities for inspiration.

Suwanee Kristen Bidaman, Business Office Director

Kristen Bidaman, Business Office Director

Kristen brings over 28 years of combined professional experience in Business Administration, Human Resources, Marketing, and Corporate Accounting. Her responsibilities at Heartis Suwanee include accounts payable, accounts receivable, and recruiting. Kristen is also assistant to the Executive Director and onboards new hires. Prior to joining our Heartis family, Kristen was CFO/Partner at an Atlanta-based marketing agency serving Fortune 500 clients. Her favorite part of Senior Living is connecting with the residents, families, and her team. Kristen enjoys spending time with her family and traveling.